How many NHTSA complaints have been filed about the 2020 Cadillac Ct5?

33 NHTSA complaints have been filed about the 2020 Cadillac Ct5 between 2020-06-23 and 2026-05-26. Top reported components: POWER TRAIN (13), UNKNOWN OR OTHER (9), ELECTRICAL SYSTEM (8). Source: NHTSA Office of Defects Investigation.

2020 Cadillac Ct5 Maintenance Schedule

Manufacturer-recommended service intervals and open recall alerts for your 2020 Cadillac Ct5.

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4 Open Recalls

Source: NHTSA

AIR BAGS:SIDE/WINDOW:CURTAIN

Campaign #21V611000 · 05/08/2021

Issue: General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Risk: Air bags that do not deploy properly can increase the risk of injury in a crash.

Fix: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

SERVICE BRAKES

Campaign #20V588000 · 24/09/2020

Issue: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Campaign #22V903000 · 08/12/2022

Issue: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

POWER TRAIN:AUTOMATIC TRANSMISSION

Campaign #25V148000 · 06/03/2025

Issue: General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

Risk: Wheel lock-up while driving increases the risk of a crash.

Fix: Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.

Recall data refreshed Jun 7, 2026.

Essential maintenance

Critical for safety and preventing major damage

🛢️

Oil & Filter Change

Every 7,500 mi

Replace engine oil and oil filter. Modern synthetic oil lasts 7,500–10,000 miles.

Estimated cost — typical U.S. ranges

Dealer

~$120–$160

Shop

~$85–$115

DIY

~$25–$55

Full synthetic costs more than conventional. 5-quart 0W-20 + filter is the typical bill.

🔄

Tire Rotation

Every 7,500 mi

Rotate tires to ensure even wear and extend tire life.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Often free at the shop where you bought the tires — worth asking before paying.

🛑

Brake Inspection

Every 15,000 mi

Inspect brake pads, rotors, and fluid. Replace pads if worn below minimum thickness.

Estimated cost — typical U.S. ranges

Dealer

~$85

Shop

~$60

DIY

Free

Most shops do this free as a courtesy with any service. Don't pay separately if you can avoid it.

⏱️

Timing Belt / Chain

Every 60,000 mi

Replace timing belt (if applicable). Critical failure can cause major engine damage.

Every 50,000 mi

Inspect and replace the serpentine belt to avoid unexpected breakdowns.

Every 50,000 mi

Check and replace power steering fluid to maintain steering responsiveness.

Estimated cost — typical U.S. ranges

Dealer

~$185–$220

Shop

~$130–$155

DIY

~$15–$40

Most cars built after ~2012 use electric power steering and have no fluid to service.

Known issues for this vehicle

What drivers and federal regulators have officially reported about the 2020 Cadillac Ct5.

Reported to NHTSA

NHTSA has 33 complaints on file for the 2020 Cadillac Ct5 (2020-06 → 2026-05). We haven't reviewed and grouped them yet for this specific YMM — for now, the full list lives on NHTSA.

Top reported components: POWER TRAIN (13) · UNKNOWN OR OTHER (9) · ELECTRICAL SYSTEM (8)

Read all complaints on NHTSA →

Note: NHTSA also opened 4 defect investigations on this vehicle that closed without action.

Issues on other model years

Source: NHTSA Office of Defects Investigation (ODI). Complaint data refreshed Jun 13, 2026. Investigation data refreshed Jun 13, 2026.

We display NHTSA's record with attribution; we don't editorialize on what these complaints mean for any specific vehicle.

Typical U.S. ranges. Actual quotes vary by shop, parts choice, and vehicle condition.

How we estimate: Dealer = OEM parts × 1.4 + labor × $165/hr. Shop = parts + labor × $115/hr. DIY = parts only.

This maintenance schedule for the 2020 Cadillac Ct5 reflects general industry intervals for modern vehicles. Your actual service needs may vary based on driving conditions, climate, and vehicle usage. Always consult your owner's manual for model-specific recommendations.

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